Virus Protection


  • We recommend scanning your computer once a week.

Threats to Your Computer

  • Viruses
  • Spyware
  • Malware

How do I know if my computer has a threat?

  • Your computer is running slower than usual.
  • You receive errors in your internet browser (e.g. Internet Explorer or Firefox) when on the internet.

How do threats get on my computer?

  • Downloading free software or illegal content (music, videos, programs) from file sharing and bitorrent websites
  • Opening unsafe emails
  • Visiting unsafe websites on the internet

What do I need to know to prevent threats?

  • Use Common Sense. Companies use spyware to pay for "free programs". Do not trust people who post free illegal content. Be wary of emails from people you do not know.
  • Keep your Anti-virus & spyware/malware removal programs up to date.
  • Do weekly scans of your computer.
  • Patch/Update 3rd-Party Programs
    • On campus we do this automatically for you.
    • At home you should consider using something like FileHippo Update Checker.
    • If you're ever unsure about the validity of a prompt to update, disallow the update and visit the vendor site directly to see whether you have the current version.

    The Help Desk Top 10 - Internet Warnings

    Beware of the following while on the internet:

    1. Facebook messages from friends telling you to sign up at a specific product to earn money. These are usually hackers who have broke into friends accounts and put the information in there to steal information from their friends. Facebook now also offers their users the ability to run applications. Be cautious when running these applications as they may contain viruses.
    2. Pop-ups saying that you have won a vacation (or received anything for free). These are attempts to get your personal information. Do not give it out.
    3. Limewire- it is full of viruses and is against the Honor Code
    4. P2P Programs - while these can be used for legal downloads they seldom are (this includes bittorrent,utorrent, limewire, emule, bearshare, etc.)
    5. Pornographic material is full of viruses. Images do not have to contain nudity to be considered pornographic. These images can be anything that causes the mind to think inappropriately about another person's body.
    6. Places where you can watch movies online for free (especially newly, unreleased movies).
    7. Do not post private, personal information anyplace in public (including facebook and in chatrooms). This includes but is not limited to address, phone number, credit card information, debit card number, etc).
    8. Do not open any spam emails. If you do not know who an email is from, be very cautious. It may contain spyware.
    9. Use a webfilter such as K-9 to keep you from going to unwanted websites. Also be sure to have an UP TO DATE Antivirus program that you have enabled. It does no good if these programs are not running.
    10. Avoid Phishing. Phishing sites are sites that are made to mimic a trustworthy site to obtain personal information such as passwords, addresses, etc.


    Many times a computer starts to run slow because of viruses or malware. At the Computer Help Desk there are two main programs we use for virus removal. If you believe your computer has been infected with virus install these programs and follow the appropriate instructions.


    To download MalwareBytes go to and download the free version.


    To download the University's site licensed software, do one of the following:

    On Windows 64 bit (x64):

    Click Here to download.

    On Windows 32 bit (x86):

    Click Here to download.

    If you are unsure of which version of windows you are running, Click Here to find out.

    On Mac OS:

    Click Here to download.


    If you have any questions, comments, concerns, or complaints please feel free to submit a Helpdesk Ticket.